(4.7 / 5)1351+ Ratings

Upheal Reviews

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Overall Rating

4.7
10 Reviews
  • 565%
  • 435%
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About Upheal

The Upheal smart platform captures your session in the background so you don't have to worry about missing an important detail of the conversation as you pay attention to contrasting body language.

Upheal Pros & Cons

Upheal.io has several pros and cons:

Pros:

  • Time Efficiency: Automates the transcription and documentation of sessions, significantly saving time for mental health professionals.
  • Quality of Care: High-quality video calls and secure consent forms are integrated, enhancing the therapy experience.
  • Automated Documentation: Provides streamlined documentation for every client.
  • Analytical Insights: Captures analytical insights to understand clients better.
  • Customer Service: Proactive in notifying users about any issues and resolving them quickly.

Cons:

  • Compatibility Issues: May not integrate well with some EHR systems or workflows.
  • Limited Use Cases: May not work well for in-person therapy sessions or older recordings.
  • Communication Nuances: May not capture the nuances or subtleties of human communication that are important for therapy.
  • Ethical or Legal Issues: May raise ethical or legal issues regarding the use of AI and data in mental health settings.

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Upheal Customer Reviews (10)

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Christian Eichel
Christian Eichel
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Mar 23, 2023
Alexandra Griffin
Alexandra Griffin
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Mar 23, 2023
Christopher Bullock
Christopher Bullock
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Mar 23, 2023
Huntington Higgins
Huntington Higgins
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Mar 21, 2023
Markus Aachen
Markus Aachen
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Mar 21, 2023
Stephanie Friedman
Stephanie Friedman
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Mar 20, 2023
Oscar Mazzanti
Oscar Mazzanti
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Mar 19, 2023
Margaux Course
Margaux Course
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Mar 18, 2023
Birgit Schuhmacher
Birgit Schuhmacher
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Mar 18, 2023
Alfred Martin
Alfred Martin
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Mar 17, 2023

Upheal Customer’s Q&A

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Upheal Features and Benefits

Key Features and Benefits of Upheal.io:

  1. AI-Powered Progress Notes:

    • Automated Note-Taking: Upheal generates comprehensive progress notes based on therapy sessions, including various documentation styles like SOAP, GIRP, BIRP, DAP, EMDR, and Mental Status Exam.
  2. Secure Video Calling:

    • HIPAA Compliance: Upheal ensures client confidentiality with secure video calling and data storage protocols.
  3. Analytics:

    • Session Insights: Provides statistical breakdowns of speech cadence, talking ratio, response time, and sentiment analysis, helping therapists track client progress and session efficacy.
  4. Client Management:

    • Scheduling and Reminders: Integrates with Google Calendar for easy scheduling and reminders, reducing double-bookings and cancellations.
  5. Integration with EHR Systems:

    • Seamless Integration: Captures sessions from any external calling platform or EHR, allowing for smooth adaptation to existing workflows.
  6. Treatment Plans:

    • SMART Goals: Creates AI-powered treatment plans with specific, measurable, attainable, relevant, and time-bound objectives.
  7. Data Security:

    • Robust Encryption: Built on modern cloud infrastructure with robust encryption and compliance with major data protection regulations like HIPAA, PHIPA, PIPEDA, and GDPR.
  8. User-Friendly Interface:

    • Browser and Mobile Support: Runs smoothly in the browser and on mobile devices, making it convenient for therapists to use.
  9. Free Trial and Referral Program:

    • Free Trial: Offers a free trial for new users to explore its features, and a referral program to save time and money by recommending Upheal to colleagues.
  10. Customer Support:

    • Email and Other Channels: Provides customer support via email and other channels to help new users get started.

Upheal Pricing

Upheal.io offers several pricing plans:

  • Starter Plan: Ideal for individual mental health professionals who work limited hours. It costs $25/month for the first 2 months, then renews at $49/month. It includes 40 session notes, SOAP and DAP note types, captures any EHR and online call, audio records in-person sessions, and provides a full session transcript.

  • Premium Plan: Offers more notes and customization for full-time healing professionals. It costs $50/month for the first 2 months, then renews at $99/month. It includes all the features in Starter, and 140 session notes, all 8 therapy note types, basic analytics and insights, Upheal notes from Zoom, and priority support.

  • Unlimited Plan: Provides the most advanced AI features and seamless practice management. It costs $75/month for the first 2 months, then renews at $149/month. It includes all the features in Premium, and 200 session notes, treatment plans & SMART goals, advanced analytics, Upheal online sessions with AI, and Google calendar integration.

For larger organizations and enterprises, Upheal.io offers API integration and additional customizations to meet specific needs. Users can try Upheal.io for free, no credit card is required. The free plan includes 15 session notes monthly. This isn’t a trial and doesn’t expire. It allows users to try out the tool and get comfortable with it before committing to a paid subscription. If users need more sessions, they can pay per session or sign up for a paid subscription that offers unlimited sessions.

Payment Method

Upheal.io offers simple and transparent plans to meet evolving needs. Users can try Upheal.io for free, no credit card is required. This isn’t a trial and doesn’t expire. It allows users to try out the tool and get comfortable with it before committing to a paid subscription. If users need more sessions, they can pay per session or sign up for a paid subscription that offers unlimited sessions. For more specific details about the payment methods, it's recommended to directly contact the Upheal.io support team or refer to their Terms of Service.

Upheal FAQs

FAQ

Upheal Alternatives

Here are the top alternatives to Upheal.io, focusing on AI-powered tools for mental health professionals:

  1. Otter.ai - Provides automatic meeting notes with real-time transcription, recorded audio, and automated slide capture.
  2. NoteGPT - Offers AI-generated notes and summaries, enhancing productivity in note-taking.
  3. Tactiq - A Chrome extension for real-time transcription and meeting summaries on Google Meet, Zoom, and MS Teams.
  4. Goodnotes - An AI note-taking app that reimagines traditional handwritten notes.
  5. Study Fetch - A platform for creating interactive study sets and generating notes from course materials.
  6. Glasp - A social web highlighter for organizing quotes and thoughts from the web.
  7. Mindgrasp AI - Instantly creates accurate notes, summaries, flashcards, quizzes, and answers questions from various content types.
  8. TurboLearn AI - Generates comprehensive notes, interactive flashcards, and personalized quizzes to enhance learning efficiency.
  9. Supernormal - Automatically transcribes and writes meeting notes for Google Meet, saving time and eliminating manual note-taking.
  10. ScribeMD - An AI platform that streamlines processes, reduces administrative duties, and lets doctors focus on patient care by recording, transcribing, and translating notes.

These alternatives offer robust features for automating therapy notes, session analytics, and comprehensive documentation, making them suitable replacements for Upheal.io.

FAQ

How To Open A Upheal Account?

To open an account in Upheal.io, follow these steps:

  1. Visit the Upheal.io website.
  2. Click on the "Join Upheal now" button.
  3. Fill in the required details and click on "Sign up".
  4. After signing up, users get 15 notes a month for free.
  5. Once the account is created, users can start using the AI-assisted platform for mental health professionals with automated therapy notes and analytics.

Remember, no credit card is required for the free plan. This isn’t a trial and doesn’t expire. It allows users to try out the tool and get comfortable with it before committing to a paid subscription. If users need more sessions, they can pay per session or sign up for a paid subscription that offers unlimited sessions.

FAQ

Upheal Return Policy?

For Upheal.io subscriptions, a month constitutes 30 calendar days and a year constitutes 365 calendar days. The Paid Subscription will automatically renew at the end of the applicable Paid Subscription period, unless the subscription is cancelled before the end of the specified period. For more specific details about the return policy, it's recommended to directly contact the Upheal.io support team or refer to their Terms of Service.

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