Upheal Reviews
(Rated by 1351 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.7
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.7
- Customer Service4.6
- Price & Quality4.8
Recent Customer Reviews (10)
Christian Eichel
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Alexandra Griffin
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Christopher Bullock
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Huntington Higgins
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Markus Aachen
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Stephanie Friedman
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Oscar Mazzanti
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Margaux Course
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Birgit Schuhmacher
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Alfred Martin
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Upheal Pricing
Starter Plan
$25 - $49/month
Premium Plan
$50 - $99/month
Unlimited Plan
$75 - $149/month
Upheal Pros & Cons
Pros
1
Time Efficiency: Automates the transcription and documentation of sessions, significantly saving time for mental health professionals.
2
Quality of Care: High-quality video calls and secure consent forms are integrated, enhancing the therapy experience.
3
Automated Documentation: Provides streamlined documentation for every client.
4
Analytical Insights: Captures analytical insights to understand clients better.
5
Customer Service: Proactive in notifying users about any issues and resolving them quickly.
CONS
1
Compatibility Issues: May not integrate well with some EHR systems or workflows.
2
Limited Use Cases: May not work well for in-person therapy sessions or older recordings.
3
Communication Nuances: May not capture the nuances or subtleties of human communication that are important for therapy.
4
Ethical or Legal Issues: May raise ethical or legal issues regarding the use of AI and data in mental health settings.
Upheal Features and Benefits
Features
Time Efficiency
Automates the transcription and documentation of sessions, significantly saving time for mental health professionals.
Quality of Care
High-quality video calls and secure consent forms are integrated, enhancing the therapy experience.
Automated Documentation
Provides streamlined documentation for every client.
Analytical Insights
Captures analytical insights to understand clients better.
Customer Service
Proactive in notifying users about any issues and resolving them quickly.
Automated Note-Taking
Upheal generates comprehensive progress notes based on therapy sessions, including various documentation styles like SOAP, GIRP, BIRP, DAP, EMDR, and Mental Status Exam.
HIPAA Compliance
Upheal ensures client confidentiality with secure video calling and data storage protocols.
Session Insights
Provides statistical breakdowns of speech cadence, talking ratio, response time, and sentiment analysis, helping therapists track client progress and session efficacy.
Scheduling and Reminders
Integrates with Google Calendar for easy scheduling and reminders, reducing double-bookings and cancellations.
Seamless Integration
Captures sessions from any external calling platform or EHR, allowing for smooth adaptation to existing workflows.
SMART Goals
Creates AI-powered treatment plans with specific, measurable, attainable, relevant, and time-bound objectives.
Robust Encryption
Built on modern cloud infrastructure with robust encryption and compliance with major data protection regulations like HIPAA, PHIPA, PIPEDA, and GDPR.
Browser and Mobile Support
Runs smoothly in the browser and on mobile devices, making it convenient for therapists to use.
Free Trial
Offers a free trial for new users to explore its features, and a referral program to save time and money by recommending Upheal to colleagues.
Email and Other Channels
Provides customer support via email and other channels to help new users get started.
Starter Plan
Ideal for individual mental health professionals who work limited hours. Costs $25/month for the first 2 months, then renews at $49/month. Includes 40 session notes, SOAP and DAP note types, captures any EHR and online call, audio records in-person sessions, and provides a full session transcript.
Premium Plan
Offers more notes and customization for full-time healing professionals. Costs $50/month for the first 2 months, then renews at $99/month. Includes all Starter features, 140 session notes, all 8 therapy note types, basic analytics and insights, Upheal notes from Zoom, and priority support.
Unlimited Plan
Provides the most advanced AI features and seamless practice management. Costs $75/month for the first 2 months, then renews at $149/month. Includes all Premium features, 200 session notes, treatment plans & SMART goals, advanced analytics, Upheal online sessions with AI, and Google calendar integration.
Free Plan
Includes 15 session notes monthly. No credit card required. Isn’t a trial and doesn’t expire. Allows users to try out the tool and get comfortable with it before committing to a paid subscription.